Facilities & Services

Creeksyde Facilities & Services

With so many activities available in Queenstown, the choice can be overwhelming! Our friendly and knowledgeable reception team will help you book everything from bungy jumping to wine tasting. No booking fees, no credit card fees and the best rates in town – let us take care of all the details so you can focus on enjoying our beautiful town.

Tour bookings & Information

Want to make the most of your stay in Queenstown? Where's the best place to eat? What activities are there to do? Driving times and directions? Ski field and weather reports? Ask a local, we've been there, we've tried it, so we can tell you all about it! Any questions before you arrive - call or email us, we are here to help.

BBQ & Outdoor Areas

Whatever the weather, everyone always loves a good kiwi BBQ! We have several BBQs with a difference; including an undercover thatched BBQ pavilion and our themed 'Tapas BBQ'. A great place to make new friends and chat about your New Zealand adventures! The use of our BBQs is free of charge.

Kitchens, Lounges & Laundries

We have a number of bright, clean and quirky kitchens around the park where you’ll find everything that you need. Some kitchens also have full ovens & sandwich presses. If you don’t have your own pots, we have sets available to hire from reception (from 8 am to 8 pm). Whether you want to cuddle up with a book or catch up with the latest TV programmes, we have several warm and cosy lounges all around the park for your enjoyment. Even on holiday some chores still need to be done! So we have coin operated laundry machines on site. Detergent for machines can be purchased from reception and we have change readily available (from 8 am to 8 pm).

Bathrooms, Sauna & Spa Bath

Each ablution block has a unique character & they are scattered around the park in various places, so you are never too far away. The 'Oast House' bathrooms, completed in 2011, have been a talking point of many a guest! Bathrooms feature hand soap, bath mats, hair dryers, hand dryers or hand towels. Our showers are included in your rate and have no time limitations & plenty of hot water! However, think about others waiting. We also have, for an extra charge, a private sauna and spa bathroom, these are extremely popular in the winter after a hard day skiing or in the summer after a walk on the many picturesque walking tracks.

Bike, Ski & Storage Facilities

We have bike storage available on site. Our bike washing facilities are great for after you've had fun on those dusty/muddy downhill tracks! At reception you can book guided bike tours, heli bike trips or we can advise the best place for rentals. For those ski bunnies out there we have a ski storage/drying room & can organise rentals & ski packages at reception. Many ski rental companies in town are happy to deliver rentals at no extra charge. See the friendly reception team for daily bike trail reports, ski reports and up to date weather reports.

WiFi & Business Services

Want to catch up with those at home? Post pictures of what a great holiday you're having? We have Wireless internet coverage around the park. Wireless Internet access plans can be purchased from reception or online via the WiFi login page. Business Services include: A meeting / conference room, catering can also be organised, email for bookings and quotes. From reception we can assist with fax, copying, scanning, etc.

Other Facilities & Services

We feature plenty of other facilities & services to help make your stay as easy and carefree as possible: dump stations, car wash, book exchange, bike wash, DVD hire, towel-, blanket-, umbrella-hire, etc.